CRM implementation
Account structure, sales pipelines, permissions, lead sources and standard processes adapted to how you sell.
Messaging and omnichannel
WhatsApp, Instagram, Facebook, TikTok, email and other compatible channels in one inbox for your whole team.
Automation and Salesbot
Automatic lead routing, follow-ups, reminders, qualification, tasks and repetitive conversations.
Integrations
Connect compatible telephony, forms, websites, ad platforms, payment tools and business systems through apps or API.
Training and adoption
Hands-on onboarding for managers and sales teams, documentation and ongoing optimization after launch.
China and LatAm workflows
CRM structures for manufacturers, trading companies, exporters and importers working across time zones and languages.
Who this is for
Factories and manufacturers
Manage inquiries, distributors, quotations and export opportunities in a structured pipeline.
Trading and import/export companies
Coordinate leads, sourcing requests, suppliers, follow-ups and international sales activity.
Sales and service teams
Give managers visibility over conversations, tasks, response times and sales stages.
How an implementation runs
Discovery
We map your channels, sales stages, team roles and the reports you need.
Setup
Pipelines, fields, permissions and lead sources configured in your Kommo account.
Channels and automation
Messaging channels connected, Salesbot and routing rules built and tested.
Training and launch
Hands-on sessions for managers and sellers, with written documentation.
Optimization
We review results after launch and adjust stages, automations and reports.
Kommo questions
Book a Kommo consultationAre you an official Kommo partner?
Yes. Espinoza Trading is a Kommo partner offering independent implementation and consulting. Kommo is a third-party product and trademark of its owner.
Which channels can Kommo bring together?
WhatsApp, Instagram, Facebook, TikTok, email and other compatible channels, depending on the integrations available for your account.
Do you work with factories in China?
Yes. We design CRM structures for manufacturers and trading companies selling to Latin America, and we work in Chinese, Spanish and English.

